Hello, I'm Benjamin George Alexander

Motivated Customer Service and Operations Analyst with hands-on experience at NatWest Group and United India Insurance, supported by a strong academic foundation from Madras Christian College and the University of East London.

Skilled in loan processing, interest income analysis, and operational support, with a proven ability to collaborate with relationship managers to enhance customer satisfaction. Experienced in adapting to major industry transitions, including the shift from LIBOR to SONIA, with strong analytical skills that support operational efficiency and strategic initiatives.

Strengthened business acumen through academic projects and internships, gaining well-rounded knowledge in finance, marketing, operations and organisational behavior. Adept at problem solving, data analysis, and delivering high quality service in fast-paced environments.